Foreign travel advice

China

Getting help

The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel. 

Emergency services in China  

Ambulance: 120 

Fire: 119 

Police: 110 

Traffic Police: 122 

Maritime Search and Rescue Centre: 12395 

Contact your travel provider and insurer 

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do. 

Refunds and changes to travel 

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first. 

Find out more about changing or cancelling travel plans, including: 

  • where to get advice if you are in a dispute with a provider
  • how to access previous versions of travel advice to support a claim

Support from FCDO 

FCDO has guidance on staying safe and what to do if you need help or support abroad, including: 

Contacting FCDO 

Follow and contact FCDO travel on TwitterFacebook and Instagram. You can also sign up to get email notifications when this travel advice is updated. 

You can also contact FCDO online

Help abroad in an emergency 

If you’re in China and you need emergency help from the UK government, contact the nearest British embassy or consulate.

If your passport is lost or stolen, go to the nearest police station or Public Security Bureau and get a report of the incident.   

FCDO in London 

You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad. 

Telephone: 020 7008 5000 (24 hours) 

Find out about call charges 

Risk information for British companies  

The Overseas Business Risk service offers information and advice for British companies operating in China on how to manage political, economic, and business security-related risks.