Set up a UKVI account to access your eVisa

You need a UK Visas and Immigration ( UKVI ) account to access your eVisa. If your partner and children are joining you in the UK as ‘dependants’ then they need their own UKVI accounts to access their eVisas. Who can use this service You can use this service to access an eVisa if you have: any visa for the UK (England, Scotland, Wales or Northern Ireland) settlement in the UK (also called ‘indefinite leave to remain’) You can also use this service to get access to: a ‘digital record of exemption’, if you’re exempt from immigration control - for example, if you’re a diplomat a ‘digital certificate of entitlement’, if you have ‘right of abode’ in the UK You can choose whether to access an eVisa if: you have a physical immigration document which has no expiry date and proves you have settlement in the UK - you’ll need to make a ‘no time limit’ application you have a valid visa vignette (sticker) in your passport When you do not need an eVisa You do not need an eVisa if you: are visiting the UK with an electronic travel authorisation ( ETA ) have permission to stay in the Channel Islands, the Isle of Man or Gibraltar Check if you already have a UKVI account You’ll already have a UKVI account if you’ve ever: used the ‘UK Immigration: ID Check’ app to confirm your identity when applying for a visa created an account when applying for a visa - you’ll have received a UKVI account confirmation email replaced a physical immigration document with an eVisa, for example a biometric residence permit ( BRP ) or biometric residence card ( BRC ) applied to the EU Settlement Scheme If you’re not sure whether you already have a UKVI account, you can try to sign in to view your eVisa . If you already have a UKVI account then you should not create another one. Create a UKVI account To create an account, you’ll need a phone number and email address that you can use each time you sign in. You’ll also need one of the following, if you have them: a valid passport and your visa application number - this is a global web form ( GWF ) number or unique application number ( UAN ) a valid passport and your BRP number your expired BRP - you can use it for 24 months after the expiry date printed on your card or until 31 December 2026, whichever comes first Create a UKVI account Access your eVisa After you create your account you’ll be asked to confirm your identity and link your account to your eVisa. You cannot access your eVisa until you have completed these steps. You can link your UKVI account to your eVisa if you did not do it when you created your account. You’ll need access to a smartphone so you can install an app to confirm your identity. You’ll be able to confirm your identity another way if you either: do not have a valid passport or an expired BRP card cannot access a smartphone or use the app You’ll usually be able to access your eVisa straight away if it has been linked to your UKVI account, but it can take up to 24 hours. Get help You can use webchat to ask about your eVisa or UKVI account. You can also watch eVisa support videos . Help someone else You can help someone else to create their UKVI account, for example someone who cannot use the internet. You can manage the other person’s account if you’re acting on their behalf, for example if they’re your child or you have power of attorney. Use your own phone number and email address when you create the account, so you can use them to sign in. If the person becomes able to manage their own account or a child reaches 18, you should update their UKVI account details . Use their phone number and email address so that they can sign in.

Get an eVisa if you have settlement in the UK

You can choose whether to get an eVisa if you have physical proof of your immigration status, such as a wet ink stamp or vignette (sticker) which: has no expiry date proves you have settlement in the UK - also known as indefinite leave to remain ( ILR ) or indefinite leave to enter ( ILE ) If you get an eVisa then you’ll have a digital record to prove your identity and immigration status. Getting an eVisa will not change your immigration status. You’ll still be able to use your physical document. To get an eVisa, you need to make a free ‘no time limit’ ( NTL ) application. Do not make an NTL application if you have another type of evidence of your settled status in the UK, for example an expired biometric residence permit ( BRP ) or status under the EU Settlement Scheme. There’s a different way to access your eVisa . Make an NTL application You need: a phone number and email address that you can use each time you sign in the passport or travel document you used when you last entered the UK You’ll also need the physical document that proves that you have settlement, if you have one. You need a UK Visas and Immigration ( UKVI ) account to access your eVisa. You’ll create a UKVI account either: at the start of your NTL application - if you have a valid passport when your NTL application is approved - if you do not have a valid passport Make an NTL application After you apply You’ll need to have your fingerprints and photo (biometric information) taken at a UK Visa and Citizenship Application Services ( UKVCAS ) service point. You’ll also be asked to provide supporting documents. You’ll be told what you need at the end of your application. You can either: upload the documents into the UKVCAS online service pay to have them scanned at your UKVCAS appointment It can take up to 6 months to process an NTL application. You can continue to use your physical immigration document while your application is processed. Get help You can use webchat to ask about your eVisa or UKVI account. You can also watch eVisa support videos .

Update your details in your UKVI account

You should keep your personal details and passport or travel document information up to date so that: the details are correct when you view your eVisa and get a share code to prove your immigration status you can travel with your current passport or travel document UK Visas and Immigration ( UKVI ) can contact you, for example if you’re waiting for a visa decision or to have your documents returned You update your details in your UKVI account. If your UKVI account is not up to date you might experience delays when you travel or when waiting for a visa decision. What you need to update You should update your UKVI account if you change your: passport or travel document name mobile phone number email address home address postal address You cannot change your name or your passport or travel document if you’re waiting for a visa application decision. You can also: correct your date of birth add or change a nationality, for example if you have dual nationality add another passport or travel document change your photo, for example if your appearance has changed and you cannot be recognised from your current photo If you change your photo, you must make sure it meets the rules for digital photos . Your photo will be rejected if it does not meet the rules. Update your details You’ll need the details you use to sign in to your UKVI account. This could be your: passport national identity card biometric residence card ( BRC ) - this can be valid or expired expired biometric residence permit ( BRP ) UKVI customer number You’ll also need access to the mobile phone number or email address you use to sign in to your UKVI account. If you’re updating your name, date of birth or nationality then you’ll need an identity document that proves that it has changed. You can only use this service to update your UKVI account details. You cannot update any immigration details, for example a visa or a citizenship application. Update your UKVI account When you cannot use this service There’s a different way to update your details if you do not have an identity document that shows your new name, date of birth or nationality. You should report an error with your eVisa if: the details on your eVisa are wrong - for example it’s showing the wrong name or immigration status the Home Office set up your UKVI account and you’ve never been able to access it Update details for someone else If you manage a UKVI account for someone else, you should update the account with their email address and phone number when either: they become able to manage their own account they reach 18 years old You cannot use this service if you have access to a UKVI account because you helped someone apply for a visa. They need to update their own details. Get help You can get help to recover your UKVI account if you’re having problems signing in. You can chat to UKVI using webchat if you have other questions about your UKVI account or eVisa. You can also watch eVisa support videos .

Report an error with your eVisa

You should report an error if: your eVisa details are wrong - for example it’s showing the wrong date of birth or immigration status you can view your eVisa but you cannot use it to get a share code the Home Office set up your UKVI account and you’ve never been able to sign in to it If you cannot view your eVisa Check that you have finished setting up your UKVI account to access your eVisa . You’ll usually be able to access your eVisa straight away if it has been linked to your UKVI account, but it can take up to 24 hours. Report an error if you still cannot view your eVisa after 24 hours or if you get a technical error when logging into your UKVI account. Report an error online You’ll need to give: an email or UK postal address that UKVI can use to contact you your name, date of birth and nationality If you’re reporting that your name, date of birth or nationality are wrong, you’ll need to give them as they appear in your eVisa. You’ll also be asked to give one of the following: passport number expired biometric residence permit ( BRP ) number global web form ( GWF ) number from your visa application unique application number ( UAN ) from your visa application UKVI customer number Start now When you should not use this service There’s a different way to: update your UKVI account details - for example to change your name, address, email address, passport details or photo recover your UKVI account if you’re having problems signing in prove you have pre-settled status under the EU Settlement Scheme , if your eVisa shows your other immigration status contact UKVI to report an error on both your eVisa and your form for accompanying an eVisa Ask someone else to report an error You can ask someone else to use this service to report the error for you, for example: a legal representative an employer a friend or colleague a member of staff at a university or charity How long it takes to fix UKVI aims to fix most issues within 5 working days. If the issue is complex, it can take up to 15 working days. You’ll get an email if it is likely to take longer than 15 days to fix or if you need to give more information.

eVisas: access and use your online immigration status

What an eVisa is

An eVisa is a digital record of:

your identity and immigration status - for example the type of visa you have or if you have indefinite leave to remain (settlement) in the UK
the conditions of your status - for example if you’re allowed to work or study in the UK

You’ll get an eVisa when you successfully apply for a visa or other type of permission to be in the UK.

eVisas have replaced physical immigration documents.

If you have a biometric residence card (BRC) you may still be able to use it in some situations.

If you have a visa vignette (sticker), it will remain valid until it expires.

Access your eVisa

You need a UK Visas and Immigration (UKVI) account to access your eVisa.

You can set up a UKVI account if you do not already have one.

You do not need to pay to set up a UKVI account or access your eVisa.

You’ll usually be able to access your eVisa straight away if it has been linked to your UKVI account, but it can take up to 24 hours.

How to use your eVisa

You can view your eVisa and get a share code to prove your immigration status, for example when you get a new job or rent a home.

You can travel with your eVisa after you add your passport or travel document details.

View a printable version of the whole guide

eVisas: access and use your online immigration status

What an eVisa is

Access your eVisa

How to use your eVisa

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eVisas: access and use your online immigration status

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