Help and advice

If you’re in England or Wales, Money Helper can give you more information about debt management and where to get free debt advice.

If you’re in Scotland, you can get free debt advice from Scotland Debt Solutions.

If you’re in Northern Ireland, you can get free debt advice from Advice NI.

Making a complaint

You cannot appeal against HM Revenue and Customs’ (HMRC) decision, but you can make a complaint if you’re unhappy about how you were treated.