Contact UK Visas and Immigration for help

Ukraine visa schemes

You can get help:

• with the Homes for Ukraine Sponsorship scheme
• if you’re already in the UK under the Ukraine Extension Scheme - you can only apply under the scheme if you’re a child born in the UK
• if you’re already in the UK on the Ukraine Family scheme visa

You can no longer apply for a Ukraine Family scheme visa. 

Contact the Ukraine helpline

Telephone: 0300 790 6268
Monday to Thursday, 9am to 4:45pm
Friday, 9am to 4:30pm
Closed on bank holidays
Find out about call charges

If you cannot contact UK 0300 numbers, use +44 (0)20 3875 4669.

You can speak to someone in Ukrainian if you need to.

Your answers

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• 1. Where are you contacting UKVI from?: Outside the UK
• 1. Where are you contacting UKVI from?: Change
• 2. What do you need help with?: Applying for a visa to come to the UK
• 2. What do you need help with?: Change
• 3. What is your question about?: Ukraine visa schemes
• 3. What is your question about?: Change