You can make a complaint if you have serious concerns about a limited company or its directors. Where to send your complaint depends on what it’s about.
Filing late or fraudulent documents
Complain to Companies House if a company hasn’t filed its annual accounts or confirmation statements (previously annual returns), or has filed fraudulent documents.
To make a complaint, email firstname.lastname@example.org.
Complain to the Insolvency Service if you have good reason to suspect an active company of corporate abuse, for example:
- causing significant harm to customers or suppliers
- dishonest or unethical activity (like not using company assets properly)
- fraud, scams or breaking the law in another way
If you think the company might be committing serious and complex fraud, check if you should report it to the Serious Fraud Office.
How to complain
You can either:
- complain to the Insolvency Service online
- call or write to the Insolvency Service
Telephone: 0300 678 0017
Find out about call charges
Investigations and Enforcement Services
3rd Floor Cannon House
18 Priory Queensway
What happens next
If the Insolvency Service decides that your complaint is serious enough, they will either:
- carry out a confidential investigation
- pass your complaint on to another public body
If they find anything wrong and have enough evidence, they might ask a court to:
- close the company down
- disqualify the company’s directors
They may also carry out a criminal investigation if they find the company has committed an offence.
Complaints about insolvent companies
- has gone into administration
- has gone into receivership
- is being liquidated (being ‘wound up’)
Check the Companies House register if you don’t know the official receiver or insolvency practitioner responsible for the case.