Cold Weather Payment

How to claim

You do not need to apply. If you’re eligible to get a Cold Weather Payment, you’ll be paid it automatically.

Check if you can get a payment in your area.

If you have a baby or a child under 5 comes to live with you

Tell Jobcentre Plus if you get Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance and:

  • you’ve had a baby
  • a child under 5 has come to live with you

You will not automatically get Cold Weather Payments if you do not.

If you do not receive your Cold Weather Payment

Tell your pension centre or Jobcentre Plus office if you think you should have received a Cold Weather Payment but you have not.

If you’re getting Universal Credit, contact the helpline instead.

Universal Credit helpline
Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm

Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

Find out about call charges