4. How to claim

You don’t need to apply. If you’re eligible to get a Cold Weather Payment, you’ll be paid it automatically.

Check if you can get a payment in your area.

If you have a baby or a child under 5 comes to live with you

Tell Jobcentre Plus if you get Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance and:

  • you’ve had a baby
  • a child under 5 has come to live with you

You won’t automatically get Cold Weather Payments if you don’t.

If you don’t receive your Cold Weather Payment

Tell your pension centre or Jobcentre Plus office if you think you should have received a Cold Weather Payment but you haven’t.

If you’re getting Universal Credit, contact the helpline instead.

Universal Credit helpline
Telephone: 0345 600 0723
Textphone: 0345 600 0743
Monday to Friday, 8am to 6pm
Find out about call charges