Cold Weather Payment

Hospital stays

Tell your pension centre or Jobcentre Plus office if you go into hospital - this could affect your payment.

If you’re getting Universal Credit, contact the helpline instead.

Universal Credit helpline
Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm

Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

Find out about call charges