How to claim

You’ll need to answer a few questions before you can order a tax credits claim form. You can do this by:

You could be fined up to £3,000 if you give wrong information.

If it looks like you qualify, you’ll be able to order a claim form. It will take up to 2 weeks for the form to arrive.

You do not need a claim form to tell the Tax Credit Office about a change in your circumstances.

You cannot claim tax credits and Universal Credit at the same time.

If you call

If you call the Tax Credit Office, you’ll be asked for some information and given an estimate of how much you’ll get. You may be asked for:

  • your National Insurance number (if you have one)
  • your income for the last tax year
  • details of any benefits you get
  • details of any childcare payments
  • the number of hours you work per week

Get help with your application

You’ll be sent guidance notes with your claim form. You can also get help from the Tax Credit Helpline, your benefits office or from Citizens Advice.

Someone else can call the helpline to get general advice on your behalf, but they’ll need to apply for authorisation to discuss your claim. If you want them to manage your payments, they’ll have to become an ‘appointee’.