Asylum support

How to claim

Housing and cash support for asylum seekers

Apply using form ASF1 to claim housing and cash support.

Send the form to the asylum support casework team.

Casework team
ASCorrespondence@migranthelpuk.org
Telephone: 0808 8000 630
Monday to Friday, 9am to 5:30pm
Find out about call charges

Asylum Support Casework Team
PO Box 471
Dover
CT16 9FN

You might be able to apply for additional support if the general allowance won’t cover your needs. You’ll have to show that you can’t meet your needs in any other way.

Read the guidance on additional support.

Fill in form ASF2 and contact the Asylum Support Application Service. The details are on the form.

Call an asylum helpline for help with applications.

If you’re refused asylum

You must return to your country as soon as possible if you’re refused asylum.

You can apply for short-term support using form ASF1.

You’ll need to complete a section 4 medical declaration if you have a specific medical issue. You can find the declaration in appendix B of the guidance.

You can also apply for additional help (section 4 support), for example:

  • medical appointments
  • getting your new baby’s birth certificate
  • maternity payments

Read the guidance on section 4 support.

Send all forms to the asylum support casework team by email or post.

Casework team
ASCorrespondence@migranthelpuk.org
Telephone: 0808 8000 630
Monday to Friday, 9am to 5:30pm
Find out about call charges

Asylum Support Casework Team
PO Box 471
Dover
CT16 9FN

Education for children

Contact your local council if you have children and want to:

Healthcare

Contact the free National Health Service (NHS) 111 service for help and advice with health problems when it’s not an emergency.

NHS 111
Telephone: 111
Textphone: 18001 111

Phone NHS Help With Health Costs for help with prescriptions for medicine, dental care, eyesight tests and buying glasses.

NHS Help With Health Costs
Telephone: 0300 330 1343
Find out about call charges

Help and advice

Call one of the asylum helplines to get free help with filling in forms.

You can get more information about asylum support from the customer contact centre. Email for an ARC appointment.

Asylum support customer contact centre
ASCorrespondence@migranthelpuk.org
Telephone: 0808 8000 630
Monday to Friday, 9am to 5:30pm
Find out about call charges