2. Claiming money owed to you

The insolvency practitioner will send you claim forms. If this doesn’t happen, write to them. If you’re not sure who they are, contact Companies House to find out.

Companies House
Telephone: 0303 1234 500
Textphone: 029 2038 1245 

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What you can get

The money comes from the government’s National Insurance Fund. It’s not guaranteed that you’ll get everything your employer owes you but you can claim for:

  • redundancy
  • up to 8 weeks’ wages, including a payment for a protective award for failing to consult collectively
  • up to 6 weeks’ holiday pay
  • statutory notice pay - 1 week after 1 month’s service, going up to 1 week per year of service (up to a maximum of 12 weeks)
  • unpaid pension contributions (your pensions administrator does this for you)
  • basic award for unfair dismissal

You can claim for statutory notice pay if:

  • you’ve worked your statutory notice period but not been paid by your employer
  • you were dismissed without notice
  • you don’t work your full notice

Your statutory notice period (the minimum legal notice period your employer has to give you) is:

  • a week’s notice if you’ve been employed for between a month and 2 years
  • 2 weeks’ notice plus an extra week for each year you’ve worked if you’ve been employed for 2 years (this goes up to a maximum of 12 weeks)

Payments are limited to £475 per week.

If you’re sick or becoming a parent

HM Revenue and Customs (HMRC) will pay you:

  • Statutory Sick Pay
  • Statutory Maternity Pay
  • Statutory Paternity Pay
  • Statutory Adoption Pay

If your employer’s insolvent and you’re having trouble getting these payments, call HMRC.

Telephone: 0191 225 5221
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You can claim Statutory Redundancy Pay if you’re made redundant and if:

  • you’ve been continuously employed for 2 or more years
  • you apply in writing to your employer or an employment tribunal within 6 months of your job ending

You claim by filling out form RP1, which you can get by calling the redundancy payments enquiry line.

Redundancy payments enquiry line
Telephone: 0330 331 0020
Monday to Friday 9am to 5pm
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Find out more by reading the redundancy payments factsheet.