Windrush Scheme: get proof of your right to be in the UK
Windrush helpline
The Windrush helpline can:
- help you make a claim
- give extra support to those who need it - for example, elderly or vulnerable claimants
- post a form to you
If you are outside the UK, email the helpline and request a call back.
Windrush helpline
commonwealthtaskforce@homeoffice.gov.uk
Telephone: 0800 678 1925
Monday to Friday, 9am to 5pm (except bank holidays)
Find out about call charges
Outside of the helpline opening hours, you can leave a message to ask for your call to be returned at a convenient time.
You can also sign up for email updates about the scheme.
Christmas and New Year opening hours
| Date | Opening times |
|---|---|
| Wednesday 24 December 2025 | 9am to 3pm |
| Thursday 25 December 2025 | Closed |
| Friday 26 December 2025 | Closed |
| Saturday 27 December 2025 | Closed |
| Sunday 28 December 2025 | Closed |
| Monday 29 December 2025 | 9am to 3pm |
| Tuesday 30 December 2025 | 9am to 3pm |
| Wednesday 31 December 2025 | 9am to 3pm |
| Thursday 1 January 2026 | Closed |
| Friday 2 January 2026 | 9am to 3pm |