4. Book an appointment

Book an appointment to apply in person at a premium service centre.

You must pay the £400 application fee when you book your appointment. This includes the £100 booking fee.

Your £100 booking fee can’t be refunded if you apply but aren’t eligible.

At your appointment

You must bring the following:

  • your payment confirmation
  • your completed application form
  • all necessary supporting documents for your visa application

Your appointment may be cancelled if you don’t bring the completed form and correct documents. The £100 booking fee won’t be refunded.

Cancel your appointment

You can cancel your appointment using your online UK Visa and Immigration services account.

You must cancel at least 5 working days before your appointment.

Your £100 booking fee won’t be refunded if you cancel later unless there are exceptional circumstances (eg a medical emergency).

Get a refund

You must send an email asking for a refund.

You must include:

  • your name
  • payment number (this will be on your payment confirmation)
  • booking reference number (this will be on your confirmation email)
  • name of the person who paid the fee (if it wasn’t you)
  • why you need to cancel and get a refund

Technical problems

Send an email if you paid for a visa premium service centre appointment but didn’t get a confirmation email with your booking reference number.

Help us improve GOV.UK

Please don't include any personal or financial information, for example your National Insurance or credit card numbers.