1. Overview

Go to a premium service centre to have someone look at your application on the same day if you’re applying to:

  • extend your visa
  • settle in the UK

You must be applying from within the UK to use this service.

Most applications are processed on the same day if you bring all the information needed to your appointment. Your application may take longer if extra checks are needed.

Fees

It costs £590 for each person to apply at a premium service centre. You also have to pay the standard application fee and the healthcare surcharge (if you need to pay it).

You don’t have to pay the premium service fee if you’re applying for an European Economic Area (EEA) registration certificate or to work in the UK as a Croatian national.

Refunds

If your application can’t be looked at on the day, for example because there’s an IT problem or a fire evacuation, you may be able to get a refund of the premium service fee.

You won’t get a refund if your application can’t be completed because you:

  • haven’t brought all the documents you need
  • need to provide more information
  • need extra checks to complete your application
  • haven’t paid the correct healthcare surcharge before your appointment

Book an appointment

Check if you’re eligible to apply for the premium service.

If you’re eligible, you need to:

  1. Choose which premium service centre you want to visit.

  2. Book an appointment in advance.

  3. Pay the fee online when you book.

A mobile service called the super premium service is also available for an extra fee.

Premium service centres were previously called public enquiry offices (PEOs).