Go to a premium service centre to have someone look at your application on the same day if you’re applying to:

  • extend your visa
  • settle in the UK

You must be applying from within the UK to use this service.

Most applications are processed on the same day if you bring all the information needed to your appointment.

It might take longer to get a decision if extra checks are needed.


It costs £610 for each person to apply at a premium service centre. You also have to pay the standard application fee and the immigration health surcharge (if you need to pay it).

You do not have to pay the premium service fee if you’re applying for an European Economic Area (EEA) registration certificate or to work in the UK as a Croatian national.


If your application cannot be looked at on the day, for example because there’s an IT problem or a fire evacuation, you might be able to get a refund of the premium service fee.

You will not get a refund if your application cannot be completed because you:

  • have not brought all the documents you need
  • need to provide more information
  • need extra checks to complete your application
  • have not paid the correct healthcare surcharge before your appointment

Book an appointment

Check if you’re eligible to apply for the premium service.

If you’re eligible, you need to:

  1. Choose which premium service centre you want to visit.

  2. Book an appointment in advance.

  3. Pay the fee online when you book.

A mobile service called the super premium service is also available for an extra fee.

Premium service centres were previously called public enquiry offices (PEOs).