1. Trains

You can give National Rail train companies advance notice if you think you’ll need any help from staff.

You can also check if a station has accessible facilities.

Wheelchairs on trains

On mainline (intercity, suburban and cross-country) trains there’s space for your wheelchair. Put your chair in this space and use the brakes (or switch your wheelchair’s power off) when the train’s moving.

Your rights

Your right to travel by train is protected by the train company’s Disabled People’s Protection Policy (DPPP). Each train company must produce a DPPP and you can get a copy from the company.

The DPPP explains how the train company helps disabled passengers use their stations and trains.

Disabled person’s railcard

If you’re eligible you can get up to a third off rail tickets by applying for a disabled person’s railcard. You must provide evidence of a relevant disability.

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