Sign in to your childcare account

Sign in to your account to continue to get Tax-Free Childcare or Free Childcare for Working Parents.

You must sign in and confirm your details are up to date every 3 months.

There’s a different way to sign in to your account if you’re a childcare provider.

If you get Tax-Free Childcare, you can also use your account to:

  • pay money in
  • pay your childcare provider
  • apply for an additional child

If you get Free Childcare for Working Parents, you can:

  • get an 11-digit code to give to your childcare provider
  • apply for an additional child

This service is also available in Welsh (Cymraeg).

Sign in to your account

You’ll need your user ID and password to sign in.

Sign in

If you’re having problems signing in to your account

Contact the Childcare Service helpline if you’re having problems signing in to your childcare account.  

If you’ve been unable to use the service

You may be able to claim compensation if you’ve been unable to access your account due to technical problems with the childcare service.

This page is Part of Get Tax-Free Childcare: step by step

  1. Step 1 Check you're eligible

    1. Check if you're eligible for Tax-Free Childcare
    2. Find out what types of childcare you can use

  2. Step 2 Check if you'll be better off

    You (and your partner, if you have one) will have to cancel your Universal Credit and childcare vouchers if you successfully apply for Tax-Free Childcare.

    Before you apply, check if it's the right option for you.

    1. Check if you'll be better off

  3. Step 3 Apply for Tax-Free Childcare

    There's one application for Tax-Free Childcare and free childcare if you're working. As part of your application, you will find out if you can get both.

    1. Apply online for Tax-Free Childcare

    If you're eligible you'll get a childcare account. You can use this to pay your childcare provider.

  4. Step 4 Sign in to your account to pay your childcare provider

    1. You are currently viewing: Sign in to your childcare account

  5. and Reconfirm your details every 3 months

    You must confirm your details are up to date every 3 months.

    1. You are currently viewing: Sign in to your childcare account to confirm your details

Also part of