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Understand your users and their needs. Develop knowledge of your users and what that means for your technology project or programme.
This guidance covers how to run your API as a service, including building the team you will need and the lifecycle of your API
Design, build and operate APIs in a consistent way
Understand user needs: plan research, prepare for sessions, share and analyse findings.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
How to use usability testing to evaluate your digital health product.
User engagement strategy for statutory homelessness and rough sleeping statistics
This strategy sets out how DWP intends to increase the quantity and quality of user engagement with the National and Official Statistics it produces.
Structuring, designing and publishing your API documentation
Don’t include personal or financial information like your National Insurance number or credit card details.
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