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Advice and guidance on the health needs of migrant patients for healthcare practitioners.
A telephone based virtual assistant which asks callers the reason for their call, uses speech recognition to understand the response and then either signposts them to relevant self serve options such as GOV.UK or routes through to DWP advisors.
Information about the Investing in a Better World initiative and how you can get involved in supporting the Global Goals.
This guide from the Valuation Office Agency (VOA) will help you identify fraudulent calls, emails and texts. You can also find out how to report any suspicious activity.
Information on enhancing communications resilience and how we work with telecommunication service providers to manage the risk of disruption to public networks.
Appoint a trusted helper to set up your Valuation Office Agency (VOA) business rates valuation account if no one in your organisation can register for one.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Events courses and programmes to develop skills, knowledge and networks for the most senior leaders in public service.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Government acts on commitment to put parents’ experiences at the heart of SEND reform through new public engagement campaign.
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