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OPSS is leading a fresh campaign to raise awareness of unsafe products sold online, with resources for local authorities, community groups and the public.

• Updated: 28 November 2025

Rules for online and distance selling for businesses

• Distance selling

  You must provide certain information if you’re selling goods or services…

• Online selling

  As well as the rules for distance selling, there are extra rules for…

Restrictions during lockdowns impacted where we could spend our money, pushing up the proportion of online retail sales to an all-time high. This article analyses RSI, CHAPS, and Revolut data to explore what people were spending their money on from...

• Updated: 11 July 2022

Things to consider when buying and using products.

• Updated: 29 July 2024

Find a BFPO number, send mail to and from British forces personnel and their families

Information about medical devices that the public can buy for personal use and how we make sure they are safe and effective.

• Updated: 2 April 2025

Find out about the Competition and Market Authority (CMA)'s work to tackle potentially harmful online selling practices.

• Updated: 29 March 2023

Rights of Way order details, including start date notices, inquiry & hearing notices, decision letters and costs decisions.

• Updated: 29 April 2016

Information on methods used by fraudsters to target members of the public when using online financial and retail services.

• Updated: 23 March 2016

VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.