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OPSS is leading a fresh campaign to raise awareness of unsafe products sold online, with resources for local authorities, community groups and the public.
Product Recall for 24H Outdoor Online Store Life Jacket sold via AliExpress presenting a serious risk of drowning.
Find a BFPO number, send mail to and from British forces personnel and their families.
You can use the British Forces Post Office (BFPO) to send a letter or…
You can only use the enduring families free mail service to send things to…
You must: use a printed address label or write the address clearly in…
You must attach a signed customs declaration form to the outside of your…
The cost of using British Forces Post Office (BFPO) depends on the size…
Not all UK online retailers are able to send things to a BFPO address.…
You cannot send some items in BFPO mail. If you send banned items your…
You can send letters (also known as ‘blueys’) and parcels for free to…
You may be able to claim compensation if your post: does not arrive within…
Information on methods used by fraudsters to target members of the public when using online financial and retail services.
VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
Check if an online retailer that sells pet medicines is on the Veterinary Medicines Directorate’s accredited internet retailer scheme (AIRS)
Restrictions during lockdowns impacted where we could spend our money, pushing up the proportion of online retail sales to an all-time high. This article analyses RSI, CHAPS, and Revolut data to explore what people were spending their money on from...
Understand how Alibaba, Amazon, eBay, Facebook, Temu and Tiktok help rights holders protect their intellectual property.
The British Hallmarking Council's HALO award 2023 is open for submissions.
Waste electrical and electronic equipment (WEEE) - retailer and wholesaler responsibilities, waste collection and compliance schemes.
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