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Get Assisted Digital support with your online Home Office application

Guidance and resources to help you navigate the online world with confidence.

• Updated: 10 February 2026

How to apply, how long it takes, how much it costs, track your application, unexpired visas, replacing a damaged passport.

• Overview

  It costs £102 to renew or replace your passport if you apply online or…

• Renew

  You must renew your passport before you can travel if either: your…

• Replace a lost, stolen or damaged passport

  If your passport has been lost or stolen, you must cancel it before…

This page provides a guide for those interested in key upcoming digital regulatory activity being explored, developed or implemented by government. It covers a range of governance activities, from legislative change to the development of co-regulatory and self-regulatory frameworks.

• Updated: 6 July 2021

How to attract users, increase digital take up and promote your online service.

• Updated: 30 August 2018

Free support to get people online is rolling out in communities in every region of the country.

• Updated: 10 December 2025

More than a million people including the elderly, unemployed, and people living in rural communities have benefited from the combined efforts of government, industry and charities to boost digital inclusion and help more people get online.

• Updated: 24 March 2026

Research to explore how HMRC customers are likely to respond to digital customer services and why, to help inform service design.

• Updated: 22 July 2014

Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.

• Updated: 5 April 2022

A research paper from the CMA

• Updated: 25 March 2022