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VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
VAT is a tax you pay on most goods and services. % of VAT What the rate…
In shops Any VAT due is already included in the price of something you buy…
You’ll pay a rate of either 5% or 0% VAT when certain energy-saving…
If you’re over 60, you pay a reduced rate of VAT (5%) on certain mobility…
You can only buy tax-free goods from shops: in Great Britain (England,…
Tobacco Duty is included in the price you pay for cigarettes, cigars and…
Fuel Duty is included in the price you pay for petrol, diesel and other…
Airlines pay Air Passenger Duty (APD) for every passenger who flies from…
Insurance Premium Tax (IPT) is usually included in the price you pay for…
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
A single email set Alfie Allen on course for a seafaring career that has led him to win the Maritime and Coastguard Agency's (MCA) Officer Trainee of the Year Award 2025.
Our approach to working with clients and making applications.
Find potential overseas buyers for your products and services. Get help selling online overseas. Get help from a trade specialist.
Information about how we manage unacceptable customer behaviour consistently and fairly.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
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