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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
This page brings together departmental annual status reports on customer service telephone lines.
Information for manufacturers of medical devices about reporting adverse incidents and field safety corrective actions to the MHRA.
How to use feedback from marketplace reviews to evaluate your digital health product.
This collection brings together all documents relating to DWP communications and customer insight research.
These reports set out the Regulator of Social Housing’s approach to consumer regulation.
Monthly summaries of how HMRC has performed against its customer service targets.
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
A collection of documents reporting on our work in 2020 to 2021 and setting out our plan for 2021 to 2022.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
RSH publishes quarterly and annual publications as listed on this page.
Find out how to send a report if you’re a qualifying multinational enterprise (MNE) group.
Reports on research projects carried out by DVLA.
A guide to collecting data about your packaging. This is for UK organisations affected by extended producer responsibility (EPR) for packaging.
Don’t include personal or financial information like your National Insurance number or credit card details.
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