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Essential information you need to make a complaint about the IAA, its staff, the Immigration Services Commissioner or an immigration adviser or organisation.
Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
Complain to UK Visas and Immigration (UKVI) about applications, appointments and decisions or follow up an existing complaint
Parole Board's Complaints Policy and Code of Conduct for Members and Staff.
How to raise a concern or complain about the service you get from the Department for Work and Pensions (DWP) or from an organisation that provides its services.
If you prefer to make a complaint in a language other than English, you can download a complaint form in your preferred language below.
How to report a potential breach of competition or consumer law to the Competition and Markets Authority (CMA), and what to expect from us.
Financial services or products - how to complain, ombudsman schemes including The Financial Services Ombudsman.
Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
Quarterly data on DWP complaints received, closed and upheld by each business area, and categorisation of the reason for complaint.
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