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Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Find a Trading Standards office to complain about illegal sales activity or to get business advice about trading legally
Weights and measures - find out the law on trading standards for packaging and selling products
You must use metric measurements (grams, kilograms, millilitres or litres)…
Some goods must be sold in fixed sizes known as ‘specified quantities’.…
Packaged goods are products that are all of these: sold sealed between 5g…
Equipment for packaged goods The equipment you use to weigh or measure…
You must put the weight or volume of your packaged goods on the label. The…
Find out if you must offer free collection of old batteries - batteries you must take back, how to collect and send batteries to be recycled, penalties
Forms for the notification of serious undesirable effects (SUEs) from cosmetic products in Great Britain.
Templates for distributors operating a take-back scheme under the waste electrical and electronic equipment (WEEE) regulations.
Templates supporting good practice for local authorities using Primary Authority to create inspection plans for their partner businesses.
Apply for an exemption from restriction of hazardous substances (RoHS) regulations.
Tier 2 ecodesign requirements for small, medium and large power transformers are now in force. Use this tool to determine whether the costs of installing Tier 2 transformers are disproportionate.
Templates supporting good practice for local authorities using Primary Authority.
Templates for local authorities, businesses and co-ordinators in partnerships.
Templates for members of the Distributor Take-back Scheme (DTS) under the waste electrical and electronic equipment (WEEE) regulations.
A template for extension of the statutory time limits for enforcement action under Primary Authority rules.
Templates supporting good practice for local authorities providing Primary Authority Advice.
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