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Digital accessibility

Guidance and regulation

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  • Help your team understand why they need to meet the website and mobile app accessibility regulations.

  • Get help if you have difficulties claiming benefits and pensions because of a disability or health condition.

  • How to write well for your audience, including specialists.

  • The Technology Code of Practice is a set of criteria to help government design, build and buy technology.

  • Learn how to publish accessible documents to meet the needs of all users under the accessibility regulations.

  • How to use chatbots and webchat tools to improve your users’ experience of your service.

  • Sample accessibility statement for a fictional public sector website or app, including sample wording and guidance on what to include.

  • When and how to use the GOV.UK formats.

  • Find the best guidance and tools to meet the accessibility regulations.

  • Using Markdown to format content on GOV.UK.

  • Adding links to content, making them accessible and GOV.UK's external linking policy.

  • Learn how to check if your website or mobile app is accessible.

  • Add an image or video to GOV.UK.

  • Tell users how accessible your website or mobile app is in your accessibility statement, based on recent testing.

  • Guidance for GOV.UK content publishers on how to use images and make them accessible. This chapter also includes the copyright standards for GOV.UK.

  • Find out how to decide if something is suitable for GOV.UK, what the content lifecycle is and why accessibility must be planned for.

  • How to create, edit and tag content in Whitehall publisher.

  • Information about accessible formats and where to find guidance about creating accessible content.

  • Find out how the accessibility monitoring methodology is used to test websites and mobile apps under the Accessibility Regulations

  • This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.