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This report examines key themes from our regulation of social landlords over the past year, covering our governance, financial viability and consumer standards.
This guidance will explain what fees landlords can charge related to a tenancy. It will also explain what fees are prohibited.
This act gives local housing authorities powers to investigate whether a landlord or an agent letting out private rented housing has broken certain laws.
Sets out the roles and responsibilities of both landlords and tenants when letting or renting a property in the private rented sector.
Our plan for undertaking landlord inspections.
Guidance for landlords and tenants on regulated tenancies.
Information on the requirement for lettings agents and property managers in England to belong to a government approved redress scheme.
How to set up and register flat management companies, right to manage (RTM) companies and commonhold associations.
If we are investigating a landlord due to suspected serious failings, we may place them on our gradings under review list.
This guidance describes new measures that will protect tenants from eviction when they raise a complaint about the condition of their home.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
This rent standard applies from 1 April 2023 to 31 March 2024
Advice for private registered providers who own or manage retirement leasehold accommodation
How we investigate and what action we take on serious failures in landlords
Frequently asked questions about the Tenant Satisfaction Measures.
Operating guidance addendum on the assessment of high-rise residential buildings with cladding systems.
Definitions for terms used in Regulating the Standards
Guidance for local councils in England.
This note summarises the Tenant Satisfaction Measure (TSM) information that all registered providers are required to publish on an annual basis.
How we will approach consumer regulation from 1 April 2024.
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