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This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
The CMA has produced guidance for traders active in the online mattress sector.
How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing.
How to protect consumers and stay on the right side of consumer law.
An Order which introduces legal obligations on funeral directors and crematorium operators.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
How to be transparent with consumers and comply with consumer protection law.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
Your rights as a passenger when travelling to the European Union.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Guidance to assist with implementation and understanding of the Price Marking Order 2004.
Information on consumer rights for residents in care homes and their families or other representatives.
How the Competition and Markets Authority (CMA) uses its powers to gather information about suspected breaches of consumer law.
This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.
How to meet your consumer law obligations as an unregulated provider of will-writing,online divorce and pre-paid probate services.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
This review of the role of the energy regulator is to ensure it supports a market where innovation and high standards help drive better products and services for consumers.
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