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The CMA’s role in consumer protection and its approach to compliance and enforcement of consumer law.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
A short guide to how businesses and traders must treat consumers fairly, under the Digital Markets, Competition and Consumers Act.
How the Competition and Markets Authority (CMA) will help grow the economy, by promoting consumer trust and confidence, and deterring poor corporate practices.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
Your rights as a passenger when travelling to the European Union.
How to be transparent with consumers and comply with consumer protection law.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
How content creators and influencers must label gifted, discounted and promotional content on social media, to comply with consumer protection law.
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law.
Information on consumer rights for residents in care homes and their families or other representatives.
Understanding your responsibilities when selling optional extras to consumers online.
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
Advice for manufacturers and retailers on footwear labelling.
The CMA has produced guidance for traders active in the online mattress sector.
How to meet your consumer law obligations as an unregulated provider of will writing, online divorce and pre-paid probate services.
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