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The Adjudicator’s Office

  1. How to complain to the Adjudicator’s Office (AO1)

    When and how to complain to the Adjudicator's Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA).

  2. Contact the Adjudicator's Office

    Find out how to contact the Adjudicator's Office.

  3. How the Adjudicator's Office supports HMRC and the VOA to learn from complaints

    Find out how the Adjudicator’s Office supports HM Revenue and Customs and the Valuation Office Agency to learn from complaints and works with them to improve their service.

  4. How to complain about the Adjudicator’s Office service or decision

    When and how to complain to the Adjudicator's Office about their service or decision.

  5. How the Adjudicator's Office deals with unacceptable actions

    Find out what unacceptable or unreasonable actions are and how we approach them.