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When and how to complain to the Adjudicator's Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA).
Use our form to complain against HMRC, the Valuation Office Agency, the Adjudicator’s Office, or to request a review of a Windrush Compensation Scheme decision.
Find out how to contact the Adjudicator's Office.
When and how to contact us about a decision made under the Windrush Compensation Scheme or complain about how the Home Office handled a compensation claim.
Our updated Service Level Agreement sets out how we provide services for HM Revenue and Customs and the Valuation Office Agency, as of 26 September 2024.
Find out what unacceptable or unreasonable actions are and how we approach them.
A guide to the role of the Adjudicator and Adjudicator’s Office when investigating complaints about HM Revenue & Customs and the Valuation Office Agency.
When and how to complain to the Adjudicator's Office about their service or decision.
Accessible documents at the Adjudicator’s Office
This service level agreement sets out how services are provided by the Adjudicator’s Office for the Home Office.
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
Find out about the Adjudicator’s Office data retention policy and procedures for the Windrush Compensation Scheme functions.
Don’t include personal or financial information like your National Insurance number or credit card details.
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