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Guidance and regulation

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From Regulator of Social Housing (RSH)
  • Information about annual rent increases limit from April 2025

  • To help tenants and landlords understand what is expected under the consumer standards and how landlords might deliver the outcomes of the standards.

  • Outcomes landlords must deliver about the safety and quality of tenants’ homes.

  • Outcomes landlords must deliver about being open with tenants and treating them with fairness and respect so that tenants can access services, raise complaints, influence decision making and hold their landlord to account.

  • Information about annual rent increases limit from 1 April 2024 to 31 March 2025

  • Outcomes social landlords must deliver about the fair allocation and letting of homes and how tenancies are managed and ended by landlords.

  • This page provides details on how to register or de-register as a social housing provider and includes application forms.

  • Outcomes landlords must deliver about engaging with other relevant parties so that tenants can live in safe and well-maintained neighbourhoods and feel safe in their homes.

  • What is involved in regulatory judgements and gradings

  • This page includes the Governance and Financial Viability Standard that registered providers of social housing must comply with alongside a supporting Code of Practice.

  • Details of the TSMs as defined by the regulator and requirements of the regulator in relation to these TSMs that all registered providers must meet.

  • The information required by the Regulator of Social Housing and the deadlines for submission.

  • Details of the current rent standard

  • How we carry out inspections of landlords

  • This note includes the value for money metrics that providers must report on as part of their Annual Accounts reporting and also explains how to calculate the metrics.

  • What we do and how we approach regulating landlords.

  • This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).

  • This page includes the Value for Money Standard that registered providers of social housing must comply with and the supporting Code of Practice.

  • Frequently asked questions about the Tenant Satisfaction Measures.

  • These video guides give insight into the work of the Regulator of Social Housing