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Guidance and regulation

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From HM Passport Office
  • This document contains information about Sudan to help HM Passport Office staff process passport applications.

  • Tells HM Passport Office staff about the tiered application service and the different service levels we offer.

  • Tells HM Passport Office staff what Knowledge Base is and how to use it.

  • This document contains information about Ghana to help HM Passport Office staff process passport applications.

  • This document contains information about Germany to help HM Passport Office staff process passport applications.

  • This document contains information about Hungary to help HM Passport Office staff process passport applications.

  • This document tells HM Passport Office staff useful historic information about British passports.

  • Tells HM Passport Office staff about our names policy.

  • Tells HM Passport Office staff about the Royal Prerogative in relation to passport applications.

  • This document contains useful information about Russia which will assist His Majesty’s Passport Office staff process passport applications.

  • Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.

  • HM Passport Office guidance for dealing with applications when a parent appears to have diplomatic privileges at the time of their child’s birth.

  • This document contains useful information about Philippines which will assist His Majesty’s Passport Office staff process passport applications.

  • This guidance tells His Majesty’s Passport Office staff about our one passport per person policy.

  • Tells HM Passport Office staff what happens when a customer decides to take legal action that relates to their passport or passport application.

  • HM Passport Office guidance about parental responsibility, birth parents, adoption and surrogacy.

  • Tells HM Passport Office staff how we provide braille stickers for customer’s passports.

  • The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.

  • Staff guidance on handling requests to conduct searches against the passport and immigration facial image databases.

  • Tells HM Passport Office staff about the EU Settlement Scheme and how to deal with passport applications for affected children.