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Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Find out about the type of healthy food all maintained schools and academies in England have to provide under the school food standards.
What happens if you're given a community sentence or community service. Find out about Community Payback and the rules of your community sentence.
Design, build and operate APIs in a consistent way
Work towards creating a service that meets users’ needs across all channels, including online, phone, paper and face to face.
Probation is when you serve a court sentence in the community, and can include unpaid work or being supervised after coming out of prison
Work out what success looks like for your service and identify metrics which will tell you what’s working and what can be improved, combined with user research.
Using common components: why you should use them and how to find out more - GOV.UK Notify, GOV.UK Pay.
A list of service assessments and self certifications
Put in place a multidisciplinary team that can create and operate the service in a sustainable way.
How schools and local authorities should securely send pupil records and other information using the school to school (S2S) system.
A collection of guidance, news articles and promotional material for the DBS Update Service.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
Guidance for job applicants who have been invited to complete the Civil Service Judgement Test.
Procurement options available from the Crown Commercial Service for the public sector.
What you need to do to get goods through customs if you’re using a UK port which uses the Goods Vehicle Movement Service.
Employment rates for different ethnic groups in England, Wales and Scotland.
Guidance for organisations when making decisions about the design and operation of enterprise IT services which handle OFFICIAL information.
How to apply the Service Standard and where to get help.
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