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This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
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Clients award GAD 4.7 stars out of 5 for being highly valued. The findings are from our latest client feedback exercise which surveyed our clients about GAD.
The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.
An executive summary of the quantitative findings from the annual Customer Service survey 2021-2022
Data which tracks levels of satisfaction with service provided by communication providers (Broadband, Landline, Mobile and Pay TV)
The duties and competence requirements for building regulations that clients, designers and contractors must meet.
This report provides the outcomes of the Driving Standards Agency's customer satisfaction business targets for 2011 to 2012.
A report summarising the results of the SIA's 2023 customer satisfaction survey.
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