Corporate report

Customer Satisfaction Survey 2023 Executive Summary

The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.

From:
The Insolvency Service
Published
12 February 2024

Applies to England, Scotland and Wales

Documents

Insolvency Service CSAT Research 2023 Executive Summary Report

PDF, 286 KB, 10 pages

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Insolvency Service CSAT Research 2023 Executive Summary Report

ODT, 477 KB

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Details

The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides. The 2023 survey was conducted by IFF Research, an independent market research company.

This document summarises the key findings that emerged from the survey.

Published 12 February 2024