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Department of Health statistics on patient experience overall measure for England.
Consolidates results from the NHS patient experience survey programme to give overall experience for the NHS against 5 broad headings.
Statistics from the Department of Health on how patients experience care in the NHS in England, updated to include results from the 2012 inpatient survey.
The Customer experience score is a composite measure derived from four dimensions of customer experience.
Research to improve the experience of contacting HM Revenue and Customs for individual taxpayers.
Experience of Crime: Findings from the 2014/15 Northern Ireland Crime Survey
An annual publication containing survey results on experience of the sport in Northern Ireland.
Statistics from the Department of Health on how patients experience care in the NHS in England, updated to include results from the 2010 inpatient survey.
Statistics on experience of heritage: findings from the 2018 to 2019 Continuous Household Survey.
Consolidates results from surveys in the National Patient Survey Programme to give overall experience for the NHS against 5 broad headings.
The latest overall patient experience measure for England, produced by the Department of Health, including the 2011 outpatient survey results.
Experience of Crime: Findings from the 2018/19 Northern Ireland Safe Community Survey
This report summarises findings from a set of questions on air passengers’ experiences at seven UK airports (Heathrow, Stansted, Manchester,…
An annual publication containing survey results on experience of heritage by adults in Northern Ireland.
Passengers experiences of security screening at 5 UK airports: Heathrow, Gatwick, Stansted, Luton and Manchester.
This working note explains how customer experience is measured using information from HMRC Customer Surveys.
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