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Social rented sector landlords with Landlord Portal access can use automation, known as 'bots', to confirm their Universal Credit tenants' housing costs.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Adapt your technology operations, finance models and cost optimisation techniques to get the most out of the public cloud.
This guidance is an introduction to the Open Document Format (ODF) standard and how you can select ODF-compliant solutions.
Your technology should adapt to future demands and work with existing technologies, processes and infrastructure in your organisation.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Use data more effectively by improving your technology, infrastructure and processes.
How to choose data tools and infrastructure that are flexible, scalable, sustainable and secure.
This guidance outlines how to make informed choices about your organisation’s reliance on cloud technologies.
Practical steps to manage the risk of online harm if your online platform allows people to interact, and to share text and other content.
A guide for recruiters on how to add online tests to vacancies in Civil Service Jobs, and manage candidates taking tests.
Guidance for public sector organisations on how to use automated or algorithmic decision-making systems in a safe, sustainable and ethical way.
Financial data structure and guide for automating academy trust financial returns.
Guidance and resources for financial management systems (FMS) software suppliers working with academy trusts to automate their financial returns.
Innovative projects will receive funding to develop technologies to predict strawberry yield, increase vineyard productivity and optimise harvesting schedules.
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