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Information about how to make your guests feel more comfortable in their new home, set expectations about how to live together and communicate with your guests.
What to do if your guest will be temporarily absent from your accommodation.
How to have sponsorship arrangements set up to end amicably, and what to do if a guest refuses to leave.
Guidance for people with symptoms of a respiratory infection including COVID-19, or a positive test result for COVID-19.
Guidance for people who have been diagnosed with a mpox infection and who have been advised to self-isolate at home.
Information about what to do if your guest will temporarily be absent from the UK.
This guidance provides information on COVID-19 in homelessness, domestic abuse refuge, respite room and asylum seeker accommodation settings.
How to meet the accommodation needs of guests, including information about gas safety and information about bills and paying rent.
Foreign, Commonwealth & Development Office (FCDO) advice for lesbian, gay, bisexual and transgender (LGBT+) people travelling abroad.
How guests can find rematches, and the how councils can support them. Includes how sponsors can continue to host.
Sets out the council’s responsibilities for when guests are asked to leave their accommodation due to unreasonable behaviour.
Who can apply to the scheme, how the application process works, and the checks that authorities must complete.
How councils should approach rematching, both for guests who have completed a sponsorship term, and for those seeking a rematch before their agreed term ends.
Find out how you should prepare for a telephone or video court or tribunal hearing and what to expect on the day.
How to find a new guest that is already in the UK.
Principles to support decision making for those involved in safely planning and protecting visiting during outbreaks of infectious illness in adult social care.
Information about what to do if you need to end your hosting arrangements for any reason.
What councils need to do when a guest moves between devolved administrations.
This guidance contains sources of support available to sponsors.
What providers need to know before reporting changes to Ofsted.
Don’t include personal or financial information like your National Insurance number or credit card details.
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