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The Civil Service competency framework, sets out how we want people in the Civil Service to work.
Doing content design for user interfaces, including style, tone and how to write questions.
How to carry out a flood risk assessment so that you can complete your planning application.
How to write well for your audience, including specialists.
Business plans - download free templates and get help writing a business plan
User stories record all the things a team has to do to build and run a service that meets user needs.
A contract is an agreement between employee and employer setting out implied and explicit terms and conditions - written statement of particulars, collective agreements
The Writers' Handbook helps writers understand how to use effective writing in their work.
Find guidance on making employees' student loan and postgraduate loan deductions in different circumstances.
How to write and redesign letters so they're easy to use.
Information for local authorities on training and standardisation for moderators of key stages 2 (KS2) English writing.
When to send emails and text messages to your users and how to write them.
Use this form to claim Sure Start Maternity Grant by post.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
Loans and mentoring for people looking to start or grow a business in England, Scotland, Wales and Northern Ireland
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