Respond to a money claim

You must respond if someone claims you owe them money. You must respond by the date on the email or letter you receive.

There’s a different process in Scotland.

If you do not respond

You might get a County Court Judgment (CCJ) if you do not respond by the date on the letter or email.

If you get a CCJ:

  • bailiffs might be sent to your home or business
  • you might have problems getting credit, such as a mobile phone contract, credit card or mortgage

Respond online

Respond to a money claim

Return to an existing claim

Sign in to your account to check updates and manage your response.

Help responding online

The contact details you use depends on how much money is being claimed.

If you need help responding to a claim less than £10,000

Contact Civil Money Claims.

Civil Money Claims
Telephone: 0300 123 7050
Monday to Friday, 8:30am to 5pm
Find out about call charges

If you need help responding to a claim between £10,000 and £100,000

Contact Money Claim Online.

Money Claim Online
ccbc@justice.gov.uk
Telephone: 0300 123 1057
Monday to Friday, 8:30am to 5pm
Find out about call charges

Respond by post in English or Welsh

Download and fill in:

  • form N9 if you need more time to respond to the claim
  • form N9A to pay all or part of the specified amount
  • form N9B if you do not agree with the claim

Send the forms to Civil Money Claims.

Civil Money Claims
HMCTS CMC
PO Box 12747
Harlow
CM20 9RA

Help responding by post

Contact the County Court Money Claims Centre.

County Court Money Claims Centre
Telephone: 0300 123 1372
Monday to Friday, 8:30am to 5pm

Welsh language: 0300 303 5174
Monday to Friday, 9am to 5pm

Find out about call charges

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