Report a smell from a waste facility, industrial site or farm in England

Use this service to report unpleasant smells from waste facilities, industrial sites and farms.

This includes smells from:

  • rubbish tips  
  • recycling centres
  • large industrial sites, factories or businesses (such as food processing plants)
  • farming activity, such as poultry or pig farming

There’s a different way to report a smell in Scotland, report a smell in Wales, or report a smell in Northern Ireland. 

Report other types of smells

You cannot use this service to report smells from:

  • neighbours
  • domestic rubbish
  • small or local businesses, such as restaurants

You’ll need to contact your local council and ask for their environmental health department. 

Before you start

You’ll need to know:

  • where the smell is coming from
  • where you noticed it
  • when you noticed it

You only need to give your personal details if you’re happy to be contacted for more information.

If you want to send photos, you’ll need to provide your email address.

Start now

Report a smell by phone

If you’re unable to use the online service, you can call the Environment Agency.

Environment Agency incident hotline
Telephone: 0800 80 70 60
24-hour service
Find out about call charges  

After you make your report

The Environment Agency will review your report and decide if any action is needed.

You will not get updates on your report.

Report other problems with your environment

How you report other environmental problems depends on the type of issue and where it is. You may have to report it to:

  • the Environment Agency
  • your local council
  • your utilities company

Find out how to report an environmental incident.

Related content