Report a smell from a waste facility, industrial site or farm in England
Use this service to report unpleasant smells from waste facilities, industrial sites and farms.
This includes smells from:
- rubbish tips
- recycling centres
- large industrial sites, factories or businesses (such as food processing plants)
- farming activity, such as poultry or pig farming
There’s a different way to:
Report other types of smells
You cannot use this service to report smells from:
- neighbours
- domestic rubbish
- small or local businesses, such as restaurants
You’ll need to contact your local council and ask for their environmental health department.
Before you start
You’ll need to know:
- where the smell is coming from
- where you noticed it
- when you noticed it
You only need to give your personal details if you’re happy to be contacted for more information.
You’ll need to give an email address if you want either to:
- send photos
- get a reference number
Report a smell
Report a smell by phone
If you cannot use the online service, you can call the Environment Agency.
Environment Agency incident hotline
Telephone: 0800 80 70 60
24-hour service
Find out about call charges
After you’ve reported the problem
The Environment Agency will review your report and decide if any action is needed.
You will not get updates on your report.
Report other environmental problems
How you report a different environmental problem depends on the type of problem and where it is. You may have to report it to:
- the Environment Agency
- your local council
- your utilities company
Find out how to report an environmental problem.