Your employer should put their grievance procedure in writing and share it with all staff, eg on the company intranet or in the HR manual.
It should include information about:
- how to set out the details of your grievance in writing
- who to send your letter to
- who to write to if the normal contact person is involved in the grievance
- a meeting with your employer to discuss the issue
- how to appeal your employer’s decision
- how long each stage should take