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HMRC internal manual

Tax Credits Manual

How to check for exception changes within the four-week run-on period

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen.

If you are taken to the ‘Select Household’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to .

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to .

If you are taken straight to the ‘Applicant Details’ screen, go to .

Step 2

Check if the claim has ceased because Universal Credit has been claimed. For how to do this, use TCM1000013.

If the claim has not ceased, go to .

If UC has been claimed within 28 days of the decrease in hours or the job ending

  • the run on period will end the day before the UC start date
  • take no further action.

Step 3

From the ‘Applicant Details’ screen, select ‘Ch’ on the toolbar. You will be taken to the ‘Child Details’ screen.

If all the children have an end responsibility date

  • check the dates to see if the responsibility for the last child leaving the household was within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date
  • go to .

If any of the children have not got an end responsibility date, go to .

Step 4

If the last child left the household within 28 days of the decrease in hours or the job ending

  • make a note of the date on the TC648
  • go to .

If the last child did not leave the household within 28 days of the decrease in hours or the job ending, go to .

Step 5

Select the ‘Wk1’ or ‘Wk2’ from the toolbar. You will taken to the ‘Work Details’ screen

  • select ‘History’ from the toolbar
  • check the list that appears.

If the ‘Disability’ history is greyed out, go to .

If the ‘Disability’ history is not greyed out

  • select the ‘disability’ history from the options available
  • check the end date to see if the disability element has ended within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date it ended
  • go to .

Step 6

Select ‘History’ from the toolbar

Note: On 6 April 2012 the 50+ element of tax credits ended, irrespective of the length of time the element had been in payment.

  • check the list that appears.

If the ‘50+’ history is greyed out 

  • take no further action.

If the ‘50+’ history isn’t greyed out

  • select the ‘50+’ history
  • check the end date to see if the 50+ element has ended within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date it ended
  • take no further action.