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HMRC internal manual

Tax Credits Manual

How to check for exception changes within the four-week run-on period

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen.

If you are taken to the ‘Select Household’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.

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Step 2

Check if the claim has ceased because Universal Credit has been claimed. For how to do this, use TCM1000013.

If the claim has not ceased, go to Step 3.

If UC has been claimed within 28 days of the decrease in hours or the job ending

  • the run on period will end the day before the UC start date
  • take no further action.

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Step 3

From the ‘Applicant Details’ screen, select ‘Ch’ on the toolbar. You will be taken to the ‘Child Details’ screen.

If all the children have an end responsibility date

  • check the dates to see if the responsibility for the last child leaving the household was within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date
  • go to Step 4.

If any of the children have not got an end responsibility date, go to Step 5.

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Step 4

If the last child left the household within 28 days of the decrease in hours or the job ending

  • make a note of the date on the TC648
  • go to Step 5.

If the last child did not leave the household within 28 days of the decrease in hours or the job ending, go to Step 5.

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Step 5

Select the ‘Wk1’ or ‘Wk2’ from the toolbar. You will taken to the ‘Work Details’ screen

  • select ‘History’ from the toolbar
  • check the list that appears.

If the ‘Disability’ history is greyed out, go to Step 6.

If the ‘Disability’ history is not greyed out

  • select the ‘disability’ history from the options available
  • check the end date to see if the disability element has ended within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date it ended
  • go to Step 6.

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Step 6

Select ‘History’ from the toolbar

Note: On 6 April 2012 the 50+ element of tax credits ended, irrespective of the length of time the element had been in payment.

  • check the list that appears.

If the ‘50+’ history is greyed out 

  • take no further action.

If the ‘50+’ history isn’t greyed out

  • select the ‘50+’ history
  • check the end date to see if the 50+ element has ended within 28 days of the decrease in hours or the job ending and make a note on the TC648 of the date it ended
  • take no further action.