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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

Extra information - miscellaneous information: Tax credits forms - retention periods

For further information follow the guidance in TCM1000057 

Number Description Retention period
     
396(NTC)(Notes) Tax Credit Penalty Determination Notes Claim information - retain for tax year plus five years
C904(NTC) Local Action Notice (TC Overpayment) Claim information - retain for tax year plus five years
R92TC Giro cheque Request Claim information - retain for tax year plus five years
MS163 Certificate of Full Disclosure Claim information - retain for tax year plus five years
TC094(NTC) ACO Calculate Expected Settlements Claim information - retain for tax year plus five years
TC100(NTC) Immigration Status Enquiry Claim information - retain for tax year plus five years
TC100(NTC)(NI) Immigration Status Enquiry - NI Claim information - retain for tax year plus five years
TC154 Customer sent to DWP for NINO allocation Claim information - retain for tax year plus five years
TC157(NTC)(NI) Tax Credits Residency Enquiry Claim information - retain for tax year plus five years
TC170 NIRS2 Amendment Required to WTC Action and scrap
TC228 Confirmation Appointee is needed Claim information - retain for tax year plus five years
TC241(FAX) Payments Fax Sheet Claim information - retain for tax year plus five years
TC241(Fax) Replacement Giro Fax Sheet Claim information - retain for tax year plus five years
TC241(NTC) Declaration Lost Payment Claim information - retain for tax year plus five years
TC241(NTC) Cut Version of TC241(Lost payment) Claim information - retain for tax year plus five years
TC241(NTC)(NI) NI Version of TC241(NTC) Claim information - retain for tax year plus five years
TC33(NTC) Debt Recovery Record Claim information - retain for tax year plus five years
TC37(NTC) Tax Credits Debt Management Claim information - retain for tax year plus five years
TC37SO(NTC) Tax Credits Debt Stand-Over/amendment Claim information - retain for tax year plus five years
TC406(NTC)(NI) Tax Credits Nationality Enquiry Claim information - retain for tax year plus five years
TC49a/TC49 (Enquiry Centres only) Tax Credits/Child Benefit Receipt Book Retain on site for 18 months then scrap
TC56(NTC) Post Office Reward Authorisation Action and scrap
TC56(NTC)    
(Notes) Post Office Reward Scheme Notes Action and scrap  
  TC57(NTC) Post Office Reward Consideration Action and scrap
  TC58(NTC) Tax Credits Giro Request Claim information - retain for tax year plus five years
  TC600 Claim Form Retain for tax year plus five years
  TC600 (Notes) Guidance Notes Action and scrap - if contains customer information retain for tax year plus five years
  TC600A Additional Pages for Claim Form (TC600) Part of claim - retain for tax year plus five years
  TC601 Rejection Notice Action and scrap - if contains customer information retain for tax year plus five years
  TC601 (MAN) Decision notice Action and scrap - if contains customer information retain for tax year plus five years
  TC602 Award Notice Signed returned - retain for tax year plus five years
  TC602 Insert A4 Single Sided Portrait Action and scrap - if contains customer information retain for tax year plus five years
  TC602 Insert 04/04 A4 Single Sided Portrait Action and scrap - if contains customer information retain for tax year plus five years
  TC602 Notes Notes to Accompany the Award Notice Action and scrap - if contains customer information retain for tax year plus five years
  TC602 Notes Notes to Accompany the Award Notice Action and scrap - if contains customer information retain for tax year plus five years
  TC603D Annual Declaration - RDC Claim information - retain for tax year plus five years
  TC603D Notes Notes to Accompany Annual Declaration Action and scrap - if contains customer information retain for tax year plus five years
  TC603D2 Annual Declaration Action and scrap - if contains customer information retain for tax year plus five years
  TC603R Statement of Circumstance - Renewal Action and scrap - if contains customer information retain for tax year plus five years
  TC603R Notes Statement of Circumstances Notes Action and scrap - if contains customer information retain for tax year plus five years
  TC603RD Notes Annual Declaration Notes Action and scrap - if contains customer information retain for tax year plus five years
  TC606 Reminder Notice Action and scrap - if contains customer information retain for tax year plus five years
  TC606(Man) Award Notice Reminder Action and scrap - if contains customer information retain for tax year plus five years
  TC609 Enquiry Form Claim information - retain for tax year plus five years
  TC610 Notice to pay Claim information - retain for tax year plus five years
  TC612 Transition Insert Action and scrap - if contains customer information retain for tax year plus five years
  TC612 Transition Insert Action and scrap - if contains customer information retain for tax year plus five years
  TC618 Return Unsigned Award Notice Action and scrap
  TC620 Appeal Acknowledgement Letter Claim information - retain for tax year plus five years
  TC621 Appeal Details Requests Claim information - retain for tax year plus five years
  TC622 Appeal Outcome Claim information - retain for tax year plus five years
  TC632 Closing Letter for Pre Award Examination Claim information - retain for tax year plus five years
  TC643 Introductory Letter Action and scrap
  TC643 (SA) Mailshot to S/E CTC customers Action and scrap
  TC643a Introductory Letter Action and scrap
  TC643b Introductory Letter Action and scrap
  TC645(GB) POCA Letter Claim information - retain for tax year plus five years
  TC645(NI) POCA - Personal Invitation Document Claim information - retain for tax year plus five years
  TC645(R2) POCA - Further Reminder Claim information - retain for tax year plus five years
  TC645R Reminder for TC645 Claim information - retain for tax year plus five years
  TC646 Acknowledgement Letter Action and scrap
  TC646(Man) Acknowledgement Letter Action and scrap
  TC648 TCO General Form Claim information - retain for tax year plus five years
  TC648 Internal Referral/Record of Phone Call Claim information - retain for tax year plus five years
  TC649 Phone Record of a Change of Circs Claim information - retain for tax year plus five years
  TC651 Renewals Mailshot Action and scrap
  TC652 Bank and PVE Enquiry Claim information - retain for tax year plus five years
  TC653 Request for Correct Account Details Claim information - retain for tax year plus five years
  TC654 Confirm Customer’s Nationality Claim information - retain for tax year plus five years
  TC655 Child Not Matched/In More Than 1 House Claim information - retain for tax year plus five years
  TC655 MIG Word Doc Based on TC655 Claim information - retain for tax year plus five years
  TC656 Child in 2 or More NTC Households Claim information - retain for tax year plus five years
  TC656 MIG Word Doc Based on TC656 Claim information - retain for tax year plus five years
  TC657 Customer in More Than 1 NTC Household Claim information - retain for tax year plus five years
  TC657 MIG Word Doc Based on TC657 Claim information - retain for tax year plus five years
  TC659 Customer Appearing in Other Household Claim information - retain for tax year plus five years
  TC659 MIG Word Doc Based on TC659 Claim information - retain for tax year plus five years
  TC660 Young Person - Customer in Other House Claim information - retain for tax year plus five years
  TC661 Death of An Adult Claim information - retain for tax year plus five years
  TC662 Death of An Child Claim information - retain for tax year plus five years
  TC664 Additional Change of Circ’s Info Request Claim information - retain for tax year plus five years
  TC664(IREC) Additional Change of Circ’s Info Request Claim information - retain for tax year plus five years
  TC666 Replacement Birth Cert Request Action and scrap
  TC667 Change To Current Year Income Claim information - retain for tax year plus five years
  TC668 Request to Employer for PAYE details Claim information - retain for tax year plus five years
  TC671Part 1 Missing Bank Account Details Claim information - retain for tax year plus five years
  TC671Part 2 Only to be issued with Part 1 Claim information - retain for tax year plus five years
  TC673 Cease Entitlement Letter Claim information - retain for tax year plus five years
  TC681 Priority Referral Form Claim information - retain for tax year plus five years
  TC684 Bank Liaison Section Enquiry To Bank Claim information - retain for tax year plus five years
  TC685 Bank Liaison Section - Enquiry to Recipient Claim information - retain for tax year plus five years
  TC686 Bank Enquiry - Payment Confirmation Claim information - retain for tax year plus five years
  TC687 BACS Recall/Payments Enquiry Fax Claim information - retain for tax year plus five years
  TC688 Amount of Taxable Benefit Claim information - retain for tax year plus five years
  TC689 Request for Agent to Act Retain permanently
  TC691 Temporary Absence From UK Claim information - retain for tax year plus five years
  TC693 Cross-Border Request for Information Claim information - retain for tax year plus five years
  TC694 Cross-Border Information to FIS Claim information - retain for tax year plus five years
  TC695 Crown Servants CC Provider Not Used Claim information - retain for tax year plus five years
  TC696 Republic of Ireland Benefits Request Claim information - retain for tax year plus five years
  TC697 Cross-Border Letter Advising FIS Claim Claim information - retain for tax year plus five years
  TC698 A/C Missing From TC600 - Info Request Claim information - retain for tax year plus five years
  TC700 PVE Start Notices Claim information - retain for tax year plus five years
  TC700(Man) Manual Version of PVE Start Notice Claim information - retain for tax year plus five years
  TC701 PVE Amendment Notices Claim information - retain for tax year plus five years
  TC701(Man) Summary of Amendment Notice Claim information - retain for tax year plus five years
  TC702 PVE Stop Notices Claim information - retain for tax year plus five years
  TC702(Man) PVE Stop Notice Claim information - retain for tax year plus five years
  TC703 PVE Emergency Stop Notices Claim information - retain for tax year plus five years
  TC703(Man) Emergency Stop Notice Claim information - retain for tax year plus five years
  TC704 PVE RE-start Notices Claim information - retain for tax year plus five years
  TC704(Man) Summary of Re-Start Notice Claim information - retain for tax year plus five years
  TC711 Funding Awareness & Application Claim information - retain for tax year plus five years
  TC712 Funding Notice Claim information - retain for tax year plus five years
  TC715 Employer Funding Stop Notice Claim information - retain for tax year plus five years
  TC716 Funding Renewal Claim information - retain for tax year plus five years
  TC717 Employer Funding Change of Circ’s Claim information - retain for tax year plus five years
  TC718 Reallocation of Funding Notice Claim information - retain for tax year plus five years
  TC718 Reallocation of Funding Claim information - retain for tax year plus five years
  TC718 Reallocation of Funding Claim information - retain for tax year plus five years
  TC806 PFA/CrossBorder Cases Disallowance Claim information - retain for tax year plus five years
  TC810 To MS Notice That Tax Credits Rejected Claim information - retain for tax year plus five years
  TC811 Authority to Pay Benefits-No Claim Made Claim information - retain for tax year plus five years
  TC812 CTC Held Pending Cross Border Decision Claim information - retain for tax year plus five years
  TC813 Working In UK/Other Member State Claim information - retain for tax year plus five years
  TC815 Bank A/C Details-Issued With TC815L Claim information - retain for tax year plus five years
  TC815L Letter Advising Customer To Open A/C Claim information - retain for tax year plus five years
  TC816 Customer Abroad Evidence of Identity Request Claim information - retain for tax year plus five years
  TC817 Customer Abroad, NINO Details Claim information - retain for tax year plus five years
  TC818 Disability Change of Circ’s Letter Claim information - retain for tax year plus five years
  TC819 Tax Credits Claim - Backdating Claim information - retain for tax year plus five years
  TC819(Man) Tax Credit Arrears following Benefit Claim information - retain for tax year plus five years
  TC819A Incorrect Income Used in Calculation Claim information - retain for tax year plus five years
  TC821 Confirmation of Info Supplied By 3rd Party Retain permanently
  TC823 Annual Declaration late reply Claim information - retain for tax year plus five years
  TC827(GB) PFA Reminder Claim information - retain for tax year plus five years
  TC827(NI) PFA Reminder Claim information - retain for tax year plus five years
  TC828 Family Benefits Info Request (Renewals) Claim information - retain for tax year plus five years
  TC829 Annual Declaration Incomplete Claim information - retain for tax year plus five years
  TC829R Annual Declaration Incomplete(Reminder) Action and scrap - if contains customer information retain for tax year plus five years
  TC830 Death of Adult-Review/Declaration Req Claim information - retain for tax year plus five years
  TC836 Enquiry to Child Care Providers MAILSHOT Action and scrap
  TC836 Childcare Provider-Request for Info Action and scrap
  TC839 Award Form Issued-Death of H/H Member Claim information - retain for tax year plus five years
  TC840 A8 Nationals - Right To Reside Q’s Claim information - retain for tax year plus five years
  TC841 A8 Nationals - Not eligible for CTC Claim information - retain for tax year plus five years
  TC1102 A8 Nationals - Not eligible for WTC Claim information - retain for tax year plus five years
  TC843 A8 Nationals - Right of residence advice CoC Claim information - retain for tax year plus five years
  TC846 DOP- Request to reconsider tax credits Claim information- Retain for tax year plus five years
  TC847 Authority to Act Form Retain permanently
  TC848 TC689 or 64-8 Received, More Info Req’d Retain permanently
  TC848A TC848 Supporting Word Template Retain permanently
  TC848B TC848 Supporting Word Template Retain permanently
  TC849 Request Estimated Income Claim information - retain for tax year plus five years
  TC857(P) Manual Payment Request Claim information - retain for tax year plus five years
  TC859 Remission Letters Claim information - retain for tax year plus five years
  TC859(NI) Remission Letters (NI) Claim information - retain for tax year plus five years
  TC864 Mailshot-Increased amounts childcare costs Action and scrap
  TC912 Appointment to Act Retain permanently
  TC1125 Tax Credit Nationality and Immigration Claim information - retain for tax year plus five years
  TCL2 NTC Newsletter Action and scrap - if contains customer information retain for tax year plus five years
  TCL3 NTC Newsletter Action and scrap - if contains customer information retain for tax year plus five years
  TCL4 Newsletter Covering Note Spring 05 Action and scrap - if contains customer information retain for tax year plus five years
  TCL5 Newsletter Covering Note Summer 05 Action and scrap - if contains customer information retain for tax year plus five years
  Official Error paper work Misc Paper work Claim information - retain for tax year plus five years
  M1 referral Mismatches Claim information - retain for tax year plus five years
  M1 referral Incorrectly ended cases Action and scrap - if contains customer information retain for tax year plus five years
  ADD 4 Access to DWP Data test check form Retain on site for six months then scrap
  WAM referrals Wider Access Mailbox referrals Action and scrap

Note: Any items that cannot be traced (linked to a customer) will be destroyed.