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HMRC internal manual

Tax Credits Manual

Changes - miscellaneous (A-F): Amend Finish screen - correct completion (Info)

For audit purposes, the date of notification and the source of receipt of a change of circumstances must be recorded correctly in the Amend Finish screen. The Amend Finish screen is in Function AMEND APPLICATION

The Received Date field will always default to today’s date. You must change this date to the date the change of circumstances was originally notified not to the date it was actioned.

If there is more than one date of notification, you must enter the earliest notification date in the Received Date field.

For example: if you are processing more than one paper correspondence change of circumstances, there will be a date stamp on each correspondence. The earliest date stamp must be entered in the Received Date field, as this is the date the change of circumstances was originally notified.

If there is more than one type of source, you must enter the original source that notified you of the change of circumstances.

For example: if you are processing a paper correspondence change of circumstances and a work list item. If the paper correspondence date stamp is earlier than the work list item creation date, then as the paper correspondence was the earliest original source, you must select ‘Paper’ from the Source drop down menu.

Note: You must remember that if the change has come from the ‘Unprocessed Change of Circumstances’ Work List, you must enter the creation date of the work list item in the Received Date field as the date of notification.