Changes: children (A-E): change of circumstances - receipt from CBO (AG)
When you are notified of a change of circumstances by Child Benefit Office (CBO), consider steps 1 to 5.
Open the WAM ‘Other’ folder and print out the E-form E41A and the attached TC648 template.
Delete the entry in the WAM ‘Other’ folder.
Sort the Priority 1 change of circumstances into the following
- death of a customer or child
- bank detail changes.
Process the forms in accordance with the appropriate Changes guidance.
Once the change of circumstances has been dealt with send the print of the form with any other correspondence to remote storage.