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HMRC internal manual

Shared Workspace Business Manual

HM Revenue & Customs
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Shared Workspace Global Community Administrator: Activity Inbox Introduction

The Global Community Administrator Activity Inbox is similar to an Outlook Inbox. Itreceives online requests, and can be managed by activity type, date received etc.

The purpose of the Activity Inbox is to receive, in one central location, online requests requiring SW Team approval before each activity can be completed. This enables the GCA to effectively manage all requests generated within the service.

The following activities require GCA approval

SW06130 Request a New Room
SW06170 Request a Room Template
SW09220 Request to Add a New Organisation to a Room
SW09240 Request to update Organisation Details