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HMRC internal manual

Self Assessment Manual

HM Revenue & Customs
, see all updates

Manage work: access to records: office manager

The Office Manager is responsible for managing day to day access to the SA system, including

  • Setting up, amending, and deleting authorised users on the SA system
  • Allocating user roles

The following table shows the functions linked to this role.

On accessing the function, system help is available to you at function, screen, field, and error message levels.

For ease of reference, the functions are grouped under the sub-heading ‘Operator’


Cease Operator

Compose New Secondary Password

Create Operator

Invalidate Operator

Maintain Operator Role

Maintain Password

Maintain Secondary Password

Reset Operator

Transfer Operator

View OU Operators