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HMRC internal manual

Self Assessment Manual

Manage work: customer service: orderline

The Orderline is used by taxpayers and agents to order supplementary pages or guidance which has not been enclosed with the tax return. Leaflets or Help Sheets mentioned in the Tax Return Guide can also be ordered from the Orderline.

Blank tax returns cannot be obtained from the Orderline.

The Orderline is open from 8am to 10pm every day, except Christmas Day, Boxing Day and New Year’s Day.

The Orderline telephone number is 0300 200 3610 (UK only). Calls are charged at local rate.

Orders can also be made by

  • Fax on 0300 200 3611


  • Online at

For calls from abroad the numbers are as follows

  • Telephone 44 870 1555664 
  • Fax 44 870 1555778 

Alternatively, the order can be made in writing to

PO Box 37  
St Austell  
PL25 5YN.  

Return guidance and SA forms are also available to view and download from the Self Assessment part of the HMRC web site on