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HMRC internal manual

Repayment Claims Manual

• From: HM Revenue & Customs
• Published: 15 April 2016
• Updated: 17 April 2019, see all updates

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1. Contents
2. RM4232C
3. RM4232P
4. RM4264

RO instructions: No reply to enquiries

If you do not receive a reply to enquiries the claim will go on the Open Claims List. Your Group Leader will

• review the list

and

• decide whether to authorise you to clear the claim `not pursued’. (RM5092).

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