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HMRC internal manual

Repayment Claims Manual

From
HM Revenue & Customs
Updated
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Computer issued payable order: Release Acknowledgment

Make sure that the Release Officer brings you the Release Acknowledgement on the day on which it is printed (the day on which you release the list).

When the Release Acknowledgement is given to you check that

  • it relates to the correct Release List

and

  • it shows the Potential Repayment numbers of the cases you deleted from the Release List.If a repayment has been withdrawn from the Release List in error

  • pass the file back to the RSO
  • in a District tell the RSO to

 

  • mark it URGENT

and

  • make sure that the repayment is processed with the next batch.In an IRO the repayment will be included on a Release List for the following day.

If you are satisfied that everything is correct, put the Release List and Release Acknowledgement in the Repayments Control File. The lists in this file must be retained for three years.