RM2012 - Registering claims: when they have been registered

When you have registered all the claims

• connect them with the files
• check whether there is a voucher(s) with each claim.
• If there are vouchers
• pass the R40(SP) cases to the RA
• pass all other cases to the allocation officer.

If there are no vouchers

• tick box 1 on form R186
• issue form R186 to the claimant
• put a note in the file to show that the claim has been registered and form R186 issued
• put the file away.